• Conflict Resolution for Administrators



  • 27 Conflict Resolution Skills to Use with Your Team and Your Customers

    Conflict management can be approached using a variety of different styles. While these styles may differ, every method utilizes the same management skills. To successfully manage conflict, you’ll need to hound each of these skills and learn the right time to exercise each one. Read on for some of the core skills and characteristics that you’ll need to adopt if you want to effectively manage workplace conflicts.

  • 4 Ways Leaders Effectively Manage Employee Conflict

    Conflict resolution is a daily occurrence at work that can either propel or disrupt the momentum for a leader, a team or the entire organization. The workplace can become a toxic environment when leaders allow conflict to fester rather than confront it head-on.



  • Managing Conflict in School Leadership Teams

    There's healthy and unhealthy conflict. Most of us are familiar with the unhealthy kind, but what does healthy conflict look and sound like? Check out these suggestions for school teams in addressing conflict.

  • Dealing with Conflicts at School: Advice from a Former Principal

    Prepare to handle colleague challenges before they come. When a disagreement rises to a level that draws outside attention, the principal has to take action. 

  • Conflict Resolution in the Workplace

    Through better understanding and a little strategy, workplace conflict can be resolved and altogether eliminated. Learn how to mediate conflicts and easily arrive at amicable solutions acceptable to all parties. More importantly, you will learn how to conflict-proof your workplace to prevent conflicts before they have a chance to get out of hand. If you are ready to take the first step to creating a stress-free and productive workplace, then let’s get started!

  • Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

    The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations.

  • Videos

  • Conflict Resolution Techniques



  • The Conflict Resolution Bible: A Quick Reference Guide for Resolving Conflict in the Workplace

    Your skills in mediating conflict in the workplace are a key factor in career success. As a manager or supervisor, your skills in conflict resolution will make the difference in leading a productive team and creating a positive work environment. With this practical resource, learn to resolve conflict in the office quickly between employees and teams.

  • Resolving Conflict in the Workplace: Pinpoint Leadership Skill Development Training Series

  • Overthinking Conflict

    Join us weekly as we explore the interesting corners of mediation, conflict resolution and peacemaking. We speak with experienced practitioners, innovators, pioneers and boundary pushers to tackle some of the controversial and difficult topics in our field while finding ways to grow our practices and implement new ideas.

  • The Peacebuilding Podcast : From Conflict To Common Ground

    Join Global Consultant Susan Coleman, Host of the Peacebuilding Podcast- and today’s most innovative, courageous and inspired practitioners as we explore strategies to intervene in complex systems to build consensus and common ground across divides of worldview, culture and difference.

  • Blogs

  • Conflict Resolution Blog

    The Official Blog of ConflictResolution.com

  • Disagree Better

    The way we disagree affects the resilience of our vital relationships, how influential we are, and the quality of our decisions. Disagree Better is a twice-monthly email with timeless conflict resolution wisdom for transformative conversations at work and home.

  • Dear HBR: A Business, Management and Careers Podcast Featuring Alison Beard

    Work can be frustrating. How can you get along with that maddening coworker? Figure out what your unapproachable boss really wants? Motivate your demoralized team? "Dear HBR:" is here to help. With empathy, experience, and humor, veteran Harvard Business Review editors and co-hosts Alison Beard and Dan McGinn explore solutions to your workplace dilemmas. Bolstered by insights from guests and academic research, they help you navigate thorny situations to find a better way forward.

  • Navigating Conflict

    Dealing with conflict becomes especially difficult when we feel pressure to be likeable or accommodate others.





    Company Culture Tips | Delivering Happiness Blog | Conflict Resolution

    Conflict Resolution | Improve your organization's culture. Learn from our team of coachsultants and guest experts from around the world. Gain tips on how to create a thriving culture.

  • Alternative Resolutions: Turning Conflict into Consensus

    Ms. Ellen Kandell is the President of Alternative Resolutions, LLC. She is passionate about transforming conflict into a positive force for growth and change and has received accolades for her ability to bring diverse groups together to find common ground.


  • Podcast: Tips for Managing Conflict at Work

    From cross-cultural conflict to annoying coworkers, there are ways to deftly diffuse tension on teams. Jeanne Brett addresses cross-cultural conflict, offering advice on the best ways to diffuse tense situations—or better yet, avoid them in the first place. Eli Finkel, who is also a professor of psychology, explains how his research into romantic relationships is also relevant among coworkers.

  • Podcast: How to Manage Conflict in the Workplace

    Megan Leatherman, a human resources consultant in Portland, Oregon, joins the HR for Small Business podcast to discuss conflict management in the workplace. In the episode, Megan gives examples for how conflicts start and how to identify it, and she also shares tips on how best to manage conflict.



    Workplace Conflict Resolution Blog

    Welcome to the Workplace Conflict Resolution Blog where we discuss and part conversations on work mediation, workplace training, and workplace resolution.